After your order is dispatched, 3-5 business days for custom making.
It will be shipped within a week once your payment done, we will offer you the tracking No.
More information at EMS: www.ems.com.cn/english.htm.
We mainly use EMS or HongKong post service.
1 US (US,Canada,Australia): approximately 7-12 working days.
2 European Countries (Britain,France,Germany): 5-12 working days.
3 Other Countries Worldwide: 7-20 working days.
The shipping expense is automatic generation by the system.
Note: If you can't check your item immediately with the tracking number, please wait with patience. Some time is required when Express Company does uploading.
Unsuccessful or Wrong Delivery
For those customers who do not receive your parcel within the above total delivery time, please contact with the local post office directly with your ID card or other valid certificate and the order information copies that you can print out when login your registered account on our website.
Customs & Duties
Normally we will mark the item as a gift and declared the value not more than 50 dollars so that it can avoid the customs duties.
Warranty and Guarantee
1. 1 year assurance Warranty. Buy with confidence! (Buyer assume return shipping)
2. If you are not satisfied when you receive your item, please return it within 3 days for a replacement. Please contact us before you return it. (Buyer assume return shipping)
If there are quality problems with the item or any other problems occurred, please submit the pictures of the watch so that we can solve your problem.
Once the issue is confirmed, we will send you the new one for the replacement and you need to send the faulty one back to us.